Some double talk,I just want my money,I am sick & in need very badly. You are described as dishonest Scam on internet by many….Don’t try to do Has help for me too & is sending me the right people to contact. Well I am going to a News Reporter here.My Cousin in New York Government There & get my money back.After I gather all from the internet and others as Put it in the bank,like less than 24 hours.This will not END until I get my moneyĪnd Social Secuity will investigate as well as others.Tak to your Corporates Seems mighty strange that the money was taken the same day Social security I have an appointment with my State atty to help me with where to send my info to.You are blaming it on fraud,I have never had my card where anyone hadĪccess to it & just used it to get my Social Security with just 2 exceptions. Making copies of all the BEWARE Direct Express.
DIRECT EXPRESS TALK TO PERSON TV
On TV where they have erxposed you.I have lots of info from the internet and You are stalling people off on settling & using their money.I have no other income and need this money now & if it isn’t back in my account in a VERY timely manner,There is NO END TO WHAT I WILL DO.You have actually been I am making a list of every agency to write to about this & yes even Pres.Trump I could tell by the confused person I was speaking to that something was wrong and it your company problem.She claimed it would take 45 to 90 days to inverstigate,thats nuts! Certainly they know who they gave my money to,Over Pay my rent & it was declined.My Check just went in yesterday. My name is Janice Hatfield,Sleepy Eye,MN. Did you have better luck connecting with the customer service department? We would love for you to share your thoughts with us in the comment section. The call started bad, but ended up better than expected. The agent was polite, helpful and professional. We instead called the Comerica Bank customer support team and asked questions relating to the applicable fee structure. We called and instead of connecting with a live agent, our call was sent straight to voicemail. Unfortunately, we are still awaiting a response.Ĭontacting Direct Express is a bit challenging. Typically, we receive an automated response. We sent a message to the customer service team at Comerica Bank asking if the company offered an email address for Direct Express, considering there is no information listed on the website.
This leads us to believe the social media pages of Direct Express are for informational purposes only. The one posted on the feed did not receive a response. Unfortunately, there were little conversations to read. We searched through the entire Twitter feed to see if the customer service department responded to customer concerns in a timely manner. The card is issued by Comerica Bank, so customers have the opportunity to connect with the customer service department by leaving the website and visiting here. Box 245998 San Antonio, TX 78224-5998 Official WebsiteĬustomers visiting the official Direct Express website have the ability to sign up for the card, log into their existing account, check the status of their enrollment and read the available FAQs. The customer service department at Comerica Bank is available 24 hours a day, 7 days a week.ĭirect ExpressPayment Processing Services P.O. If you want to report a lost/stolen card, check your balance, change your pin, check you history or have questions relating to your account, the customer service team will assist customers 24 hours a day, 7 days a week. The customer service department is available to assist customers wanting to enroll Monday through Friday 7am to 7pm, CST. Click here to leave a comment about your customer service experience. If you need to discuss you account, you can contact the customer service department at Direct Express or the credit card issuer Comerica Bank by phone, email, traditional mail or through social media. A large percentage of Direct Express customers receive monthly benefits checks and the money is directly deposited onto the card for immediate use. The card is recommended by the United States Treasury Department. Contacting Direct Express Customer Service Center Contacting Direct Express Customer Service Centerĭirect Express is a credit card that allows customers the freedoms of purchasing products online and shopping without the need of a bank account.
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